Case Study: Sleep, TMS & Wellness Psychiatry achieves relief from admin overload with Staffingly's virtual medical assistants

Sleep, TMS & Wellness Psychiatry cuts admin overload by 70% with Staffingly

Sleep, TMS & Wellness Psychiatry, a neuropsychiatry and sleep medicine practice, faced significant administrative challenges. Their in-office staff were overwhelmed by the complex scheduling of TMS therapy sessions, constant insurance verifications, and time-consuming medication prior authorizations, which pulled them away from direct patient care. To address this, they engaged Staffingly for its dedicated virtual medical assistant service.

Staffingly provided a dedicated, HIPAA-compliant virtual medical assistant who was trained specifically for the practice's workflows. The assistant took over all administrative tasks, including scheduling, insurance verification, medication authorizations, and secure patient communication. This solution allowed the in-office staff to focus on patients, and the results were so positive that the practice's physician posted a five-star Google review praising the highly trained staff and professional standards within just two months of implementation.

Sleep, TMS & Wellness Psychiatry