Case Study: a multi-site orthopedic group recovers $1.9M and cuts AR days 42% with Staffingly's outsourced revenue cycle management

Multi-Site Orthopedic Group recovers $1.9M and cuts AR days 42% with Staffingly

The customer, a multi-site orthopedic group, faced significant revenue cycle management challenges, including high accounts receivable days and substantial denials related to implant billing and procedure modifiers. These issues were compounded by staffing shortages for senior billers. The group engaged Staffingly for its outsourced revenue cycle management service to address these specific surgical billing inefficiencies.

Staffingly implemented a dedicated team of specialists who rebuilt the surgical RCM workflow, focusing on implant reconciliation and modifier accuracy. This solution resulted in a 42% reduction in AR days, a 54% drop in denials, and the recovery of $1.9 million in underpayments for the orthopedic group.