Case Study: an eight-site FQHC network cuts AR days 38% with Staffingly RCM

Eight-site Federally Qualified Health Center Network cuts AR days 38% with Staffingly

The customer, an eight-site federally qualified health center network, faced significant revenue cycle management challenges, including 58 AR days and an 11% denial rate. With high staff turnover and a complex billing environment involving sliding-scale fees and 340B programs, their in-house team was struggling. They partnered with Staffingly for its outsourced revenue cycle management service to address these issues.

Staffingly implemented a dedicated remote team to manage coding, charge entry, and AR follow-up. This solution cut AR days by 38% to 36 days, increased the clean claim rate to 97.4%, and reduced the denial rate to 4.6%. The partnership delivered an annualized net lift of $612,000, providing the health center with a more efficient and financially stable revenue cycle.