Case Study: Beccles Medical Centre boosts employee engagement by 15% with StaffCircle

Employee relationship management: Increasing employee engagement by 15%

Beccles Medical Centre, an NHS Trust, faced significant challenges in employee engagement, performance management, and operational efficiency. With a paper-based appraisal system and information stored across numerous Excel sheets, their HR processes were cumbersome and time-consuming. StaffCircle was implemented to create a modern HR infrastructure that could support the team, especially as they undertook critical initiatives like the coronavirus vaccine rollout.

By deploying its employee relationship management platform, StaffCircle provided a centralized, cloud-based system for feedback, objective setting, and access to information from any device. This solution replaced annual appraisals with regular check-ins and streamlined the absence management process. StaffCircle delivered a 15% increase in user engagement and drastically reduced administrative burdens, cutting monthly hours spent on HR admin from 24 to 8 and slashing holiday approval time from 14 days to just 2.

Beccles Medical Centre

Jo Calderon

Transformation Project Lead and HR