Case Study: Dimbulah Coffee boosts workforce efficiency and cuts punctuality issues with StaffAny

How Dimbulah supercharged operational efficiencies and also saw a 30-40% decrease in punctuality issues

Dimbulah Coffee, a boutique “plantation to cup” coffee chain in Singapore, was struggling with manual biometric attendance tracking that often failed to capture fingerprints and caused payroll discrepancies, shift confusion, and time-consuming manual timesheet checks. The customer turned to StaffAny, an hourly workforce management tool, to streamline attendance tracking and scheduling for its shift workers.

With StaffAny, Dimbulah Coffee automated workforce scheduling and attendance management, giving managers full visibility over staff locations and reducing reliance on hardware. The company reported that scheduling time was cut by 50% every two weeks and punctuality issues dropped by 30–40%, while managers also saved time on manual admin and gained greater transparency across outlets.

Dimbulah Coffee

Clara Tay

Human Resources Executive