Case Study: Global Industrial Packing Manufacturing Company achieves successful relocation hiring with Staff Management | SMX

Global Industrial Packing Manufacturing Company - Customer Case Study

Global Industrial Packing Manufacturing Company partnered with Staff Management | SMX for Recruitment & Placement Solutions (RPS) to fill an experienced Customer Service Representative role. The client needed someone with shipping and receiving, sales, vendor management, invoicing, and purchase order experience, but the low salary and required six-month relocation to Canada made the position difficult to staff.

Staff Management | SMX adjusted its sourcing strategy from prioritizing experience to prioritizing willingness to relocate, targeting interns and recent college graduates who were more open to travel and could still meet the role’s academic and customer service requirements. This approach produced 5 candidates presented, 3 interviews, and 1 successful hire.