Case Study: E-Commerce Distribution Company achieves qualified hires at lower cost with Staff Management | SMX

E-Commerce Distribution Company - Customer Case Study

An E-Commerce Distribution Company partnered with Staff Management | SMX to support direct and contingent hiring for a new distribution center in Sumner, WA. The company needed about 150 warehouse employees across roles like safety coordinators, trainers, shipping/receiving clerks, pick/packers, quality inspectors, and dock clerks, while also wanting a consistent hiring process, reduced burden on internal teams, and better recruitment reporting and analytics.

Staff Management | SMX delivered a customized direct hire program with a three-phase recruiting approach that included targeted advertising, pre-screening, application sessions, and a two-day hire event. The team pre-screened more than 4,000 applicants, screened 400 in person, identified 192 best-fit candidates, and helped secure 158 offers; over 80% of roles were filled on the first day, and the client reported a 99.8% fill rate along with lower hiring costs and better visibility through customized reports.