Case Study: Omaj triples Trustpilot reviews with StackTome

Omaj triples Trustpilot reviews in 6 months with StackTome

Omaj, a retail apparel and fashion company, was struggling to collect customer reviews on Trustpilot. Despite having used the platform for three years, they were only receiving around 75 reviews per month and were limited by Trustpilot's cap of 500 monthly invitation emails. They needed a way to significantly increase their review volume and improve their overall review rate.

StackTome provided a solution with personalized invite campaigns and follow-up reminders, leveraging their integration with the Trustpilot API. As a result, Omaj tripled their number of Trustpilot reviews within the first six months and significantly improved their average review rating in the first 30 days. StackTome enabled them to successfully reach previously unresponsive happy customers.

Omaj