Case Study: OLPRO boosts Trustpilot rating with StackTome

OLPRO improves Trustpilot rating from 3.7 to 4.0 in 30 days with StackTome

OLPRO, a company in the outdoor leisure products industry, faced the challenge of a low Trustpilot rating of 3.7. They were not actively inviting customers to leave reviews on Trustpilot or Google and had no way to track feedback across multiple platforms. To address this, they began using the services of StackTome.

By implementing StackTome, OLPRO automated the process of inviting customers to leave reviews and tracking them. The solution greatly simplified their customer agent workflow with review notifications. Within the first 30 days, StackTome helped OLPRO improve their Trustpilot rating from 3.7 to 4.0. Before the end of the second month, they had additionally collected over 10 positive reviews on Google, resulting in a significant increase in their ratings across both platforms.

OLPRO