Case Study: USC Upstate improves VDI software visibility and capacity planning with StacksWare

USC Upstate Creates Next Generaton Sofware Labs With StacksWare

USC Upstate, a fast-growing university with a large VDI environment serving students, faculty, and staff across multiple campuses and remote locations, needed better visibility into real-time software usage, licensing counts, BYOD device activity, and capacity planning. Before working with StacksWare, the IT team had limited, hard-to-read data and struggled to answer questions about what software was actually being used in its labs and how often users were logging in from their own devices.

StacksWare implemented an agentless, hypervisor-based software monitoring solution with AppVolumes discovery, session logging, and lab-specific group views. The result was quick deployment, easy access to clear dashboards and detailed session/application data, faster support responses, stronger justification for infrastructure spending, and improved capacity planning and software licensing lifecycle management.

USC Upstate

Luke VanWingerden

Director of IT Client Services