Case Study: Vancis achieves improved service quality and operational efficiency with StackState AIOps

Vancis Uses StackState AIOps To Get Real-Time Insight Across 30+ Customer Environments

Vancis, a managed service provider in the Netherlands, manages more than 80 customer environments across cloud, on-premise, and hybrid infrastructure. With five IT teams supporting network, infrastructure, and application delivery, Vancis struggled with limited visibility into dependencies, making collaboration difficult, slowing troubleshooting, and creating pain during new application onboarding. To address this, Vancis turned to StackState AIOps.

StackState implemented a unified AIOps platform that automatically discovers and monitors hardware, infrastructure, applications, services, and their dependencies across Vancis’s multi-cloud environment. With StackState, Vancis gained real-time insight, eliminated blind spots, and improved cross-team collaboration, enabling faster root-cause analysis and easier onboarding. The result was higher service quality, more efficient operations, and reduced time and resources needed to troubleshoot issues and support customer environments.

Vancis

Patrick Taphoorn

Product Owner