Case Study: Boston Software achieves rapid root-cause diagnosis and improved ROI with Stackify's Retrace

Retrace Drives Efficiency and ROI for Boston Software

Boston Software, a provider of comparative insurance-quote software, needed an affordable, reliable APM to find the root cause of customer-reported performance problems that traditional monitoring couldn’t pinpoint. CTO Danny Blood trialed Stackify’s Retrace and, within minutes, had the diagnostic data he needed to identify the issue.

Stackify’s Retrace was deployed in production and, in one case, found the root cause in five minutes; over six months the team of five developers keeps Retrace open to monitor apps, uncover anomalies, and validate fixes. Retrace’s dashboards and stress-testing exposed major bottlenecks, reduced time-to-diagnosis from hours to minutes, increased confidence for a new SaaS rollout, and delivered a strong cost-to-value return for Boston Software.

Boston Software

Danny Blood

Chief Technology Officer