Case Study: ClearSale achieves clear ROI and cuts issue resolution from days to seconds with Stackify's Retrace

ClearSale Sees Clear ROI From Using Retrace

ClearSale, a global leader in fraud protection, needed to replace a large, difficult APM vendor after recurring server and application issues and wanted a reliable, easy-to-implement solution that consolidated insights and sped up quality application development. They chose Stackify’s APM tool, Retrace, for its simple deployment, pay-as-you-go pricing, and clear, actionable dashboards.

Stackify’s Retrace was rolled out first in QA and then in production, quickly revealing database and code issues and creating a backlog of fixes in the first week. Retrace cut incident diagnosis from 1–2 days to seconds, saved developers hours of troubleshooting, and enabled ClearSale to prove when problems were due to slow customer internet rather than their application — delivering measurable ROI and daily operational value.

ClearSale

Vinícius Corrêa

Operational Area Manager