Case Study: a multinational device insurer saves 10,000+ hours per week with StackAI

Multinational Device Insurer saves 10,000+ hours per week with Stack.ai

A multinational device insurer faced significant challenges with its highly manual and error-prone underwriting and claims processing workflows. To modernize these operations, the customer partnered with StackAI to implement AI-powered agents. The goal was to eliminate inefficiencies, reduce compliance risks, and improve the customer experience.

By deploying StackAI's automated agents, the insurer streamlined both underwriting and claims processing. The solution used OCR and LLMs to validate documents, structure data, and make consistent, rules-based decisions. This resulted in massive time savings of over 10,000 hours per week, with underwriting now taking minutes instead of days and claims being resolved almost instantly. StackAI delivered measurable efficiency gains, cost savings, and improved customer outcomes at an enterprise scale.