Case Study: 84.51° speeds agile transformation and scales its distributed team by uncovering SMEs with Stack Overflow for Teams (Stack Overflow)

84.51° speeds up agile transformation by uncovering subject matter experts with Stack Overflow for Teams

84.51° is a retail data-science, insights and media company that grew from ~400 to over 1,000 people and became geographically distributed across multiple hubs and remote roles, which fragmented institutional knowledge and slowed agile transformation. To centralize expertise and make critical answers easier to find, 84.51° adopted Stack Overflow’s Stack Overflow for Teams (Business tier).

Stack Overflow implemented a tagged Q&A workspace with self-identified tag experts, searchable Q&A threads, and person-tagging to route questions to the right SMEs. The result: roughly 250 engineers and 250 data scientists actively sharing knowledge, ~800 questions in the first 12 months reused over 7,000 times (median 27 searches/day), faster onboarding and troubleshooting, estimated hours saved per question, and downstream expansion with Kroger adding ~1,000 seats — demonstrating clear measurable impact from Stack Overflow’s solution.

84.51°

Michael Carrico

Director of Data Science