Case Study: Dolphin Suites saves hours of work and boosts revenue with STAAH

Ugandan hotel, Dolphin Suites saves hours of work every day with STAAH

Dolphin Suites, a hotel in Kampala, Uganda, faced challenges in managing its online distribution. The manual process of updating rates and availability across various channels was cumbersome, leading to overbooking, pricing discrepancies, and potential brand erosion, which negatively impacted both staff workload and revenue.

By implementing STAAH’s channel manager and booking engine, the vendor provided a streamlined solution. This integration automated real-time inventory and price updates, resolving overbooking issues. The result was a drastically reduced workload for the team and a significant lift in revenue, including an increase in direct, commission-free bookings.

Dolphin Suites