Case Study: The Luxton Bandung achieves 10% more online bookings with STAAH

A STAAH Case Study

Preview of the The Luxton Case Study

The Luxton Bandung records a 10% increase in online bookings

The Luxton Bandung, an exclusive 4-star hotel in Indonesia, faced challenges managing its 114-room inventory and rates across multiple online travel agencies. This made maintaining accurate availability difficult and caused them to miss revenue opportunities, with a particular gap in generating direct bookings. To address this, they implemented the STAAH Channel Manager and Booking Engine.

STAAH's solution centralized control of rates and availability, making the process seamless. The integrated booking engine became the hotel's most profitable channel, driving commission-free direct bookings. As a result, The Luxton recorded a 10% increase in overall online bookings and improved its profitability, aided by STAAH's real-time competitor rate monitoring and reliable customer support.


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