Case Study: Lamrin Hotels and Resorts increases direct revenue and expands reach with STAAH

STAAH increases direct revenue & broadens reach for luxury hotel chain

Lamrin Hotels and Resorts, a luxury hotel chain in India, faced challenges with a previous channel manager that lacked real-time connectivity and caused booking errors. They needed a more reliable solution to connect to a wide suite of online travel agents and required a multi-property environment to simplify their distribution and rate management. They turned to vendor STAAH for its distribution technology.

By implementing STAAH’s platform, including the SwiftBook booking engine, the hotel group achieved seamless OTA connectivity and powerful multi-property management features. This allowed for efficient bulk updates and easy application of rate plans. The solution also increased their direct revenue with a zero-commission booking engine and provided insightful data for pricing decisions. STAAH’s intuitive platform and proactive customer service further streamlined their operations.

Lamrin Hotels and Resorts