Case Study: Grand Sunshine Resort boosts direct bookings by 50% with STAAH

STAAH boosts Indonesian resort’s direct bookings by 50%

The Grand Sunshine Resort & Convention, a luxury hotel in Indonesia, faced significant operational challenges due to manual reservation updates and error-prone distribution across multiple online travel agents (OTAs). This inefficient process was time-consuming and risked double-bookings and revenue loss, prompting them to seek a solution from the STAAH team.

STAAH implemented its channel manager, booking engine (Max), and competitive rate monitoring tool (WatchMyRate) to automate distribution and streamline operations. This suite of STAAH products integrated seamlessly with the hotel's PMS, enhancing efficiency and the direct booking experience. As a result, Grand Sunshine Resort increased its direct bookings by 50% while significantly improving its operational processes.

Grand Sunshine Resort & Convention