Case Study: Paihia Beach Resort & Spa achieves 4.1% direct booking growth with STAAH

Paihia Beach Resort & Spa saw a 4.1% growth in direct bookings with STAAH

Paihia Beach Resort & Spa, a boutique property in New Zealand, faced challenges with dynamic rates and inventory management across its online channels. Without an automated system, their yield per room was compromised. They turned to STAAH seeking a more effective distribution platform.

By implementing STAAH's suite of products, including its channel manager, booking engine, and gift voucher system, the resort streamlined its operations. The solution led to a significant 4.1% growth in commission-free direct bookings in 2020, even during the pandemic, with room nights increasing from 2,000 to 3,000. STAAH's platform also provided a crucial source of instant cash flow through its voucher engine.

Paihia Beach Resort & Spa

Kanishak

General Manager