Case Study: Jetty Road Retreat boosts bookings and simplifies distribution with STAAH

Jetty Road Retreat - Customer Case Study

Jetty Road Retreat, a property in the Gippsland Lakes region of Australia, was facing a significant challenge with its previous channel manager. The system was difficult to use, lacked technical support, and was unable to provide a multi-channel connection, which forced the business to pay for multiple services. This resulted in a heavy reliance on time-consuming and error-prone manual reporting, hindering their goal of increasing profitability through technology.

The retreat selected STAAH after a recommendation, implementing their STAAH Max channel manager and booking engine. The solution provided seamless integration, an intuitive platform, dynamic pricing, and insightful reporting. While the property was new and not yet able to quantify the full impact, the team was highly impressed with the features and was confident they would improve occupancy. They were particularly blown away by STAAH's exceptional customer service and fast support, which made the entire onboarding and integration process smooth.

Jetty Road Retreat

Kim Kleinitz

Jetty Road Retreat