Case Study: Manas Lifestyle Resort doubles bookings with STAAH

Indian resort thrilled to have doubled their bookings with STAAH

Manas Lifestyle Resort, an established resort in Igatpuri, India, faced challenges with its previous distribution technology. The system was not reliable enough to manage their significant walk-in traffic while simultaneously updating online room inventory, which created a high risk of overbookings and required laborious manual updates. This drove them to seek a more powerful and smarter solution from vendor STAAH.

By implementing STAAH's full suite of products, including a channel manager, booking engine, and central reservation system (CRS), the resort automated its booking processes. The CRS efficiently managed walk-in guests and synchronized all online channels to prevent overbooking. As a result, STAAH helped Manas Lifestyle Resort double its bookings and revenue, while also significantly reducing the administrative time staff spent on manual updates, allowing them to focus on improving guest service.

Manas Lifestyle Resort

Pradeep Singh

Head – Sales & Marketing