Case Study: Hotel Des Indes boosts onboarding and channel management with STAAH

Hotel Des Indes Menteng, Indonesia benefits with extraordinary assistance from STAAH

Hotel Des Indes Menteng, a prestigious hotel in Indonesia, faced a challenge during a staff transition when a new team member, Fadil, had no access or documentation for their STAAH channel manager, which was critical for managing their online travel agent distributions.

The vendor, STAAH, provided exceptional service by not only resetting login credentials but also offering comprehensive training on their channel manager platform. Fadil was highly impressed with STAAH's intuitive system, powerful features, and outstanding customer service, which allowed him to quickly master the tool and optimize the hotel's distribution, ultimately having a positive impact on revenue.

Hotel Des Indes