Case Study: Hotel Royal Hoi An boosts direct bookings with STAAH

Boutique Vietnamese hotel reclaims direct bookings with STAAH

Hotel Royal Hoi An, a boutique hotel in Vietnam, faced the common challenge of over-reliance on online travel agents and struggled to increase its direct bookings. To reclaim control over its online distribution, the hotel partnered with vendor STAAH and implemented its booking engine and Get Google tool.

By using STAAH's solutions, the hotel significantly improved its Google visibility and simplified the reservation process for guests. This strategic partnership yielded excellent results: Hotel Royal Hoi An now receives more than half of its bookings through direct channels, successfully reducing its dependency on OTAs and creating a more balanced distribution strategy.

Hotel Royal Hoi An