Case Study: The Smith House achieves 90% booking growth with STAAH

Bookings for The Smith House increase by 90% with STAAH

The Smith House, a boutique hotel in Langkawi, faced the challenge of manually managing its rates and availability across online travel agencies. This process was time-consuming, limited their distribution reach, and prone to booking errors, which hampered staff productivity and guest service. To overcome this, they implemented the STAAH Max channel manager.

STAAH provided an intuitive, real-time channel management solution that automated distribution and pricing. This allowed The Smith House to connect to over 200 online travel agents, freeing up staff time and eliminating double bookings. By using STAAH, the hotel achieved a 90% increase in bookings and significantly improved staff productivity and guest service.

The Smith House