Case Study: Kanaya Hospitality boosts OTA bookings and visibility with STAAH

Balinese hospitality group gets connected with STAAH

Kanaya Hospitality, a Bali-based hospitality group managing 15 hotels and villas, struggled to manually update room availability and rates across multiple online travel agents (OTAs). This time-consuming process created a high risk of overbooking and rate parity issues, especially during peak seasons. They sought an efficient channel management solution from vendor STAAH to automate their distribution.

STAAH implemented its cloud-based channel manager, which provided real-time automation for rate and availability updates. This allowed Kanaya to connect efficiently with both major and niche OTAs. As a result, the group significantly increased its OTA partnerships and bookings. The streamlined distribution expanded their customer base and grew revenue, putting the brand on a path to greater global impact.

Kanaya Hospitality