Case Study: Scott Hotel boosts productivity and revenue with STAAH

All-round gains for Malaysian hotel following STAAH partnership

The Scott Hotel, a three-star property in Kuala Lumpur, needed to modernize its approach to distribution and automate its manual, time-consuming process of updating rates and availability across a growing number of online travel agents (OTAs). Seeking an efficient and reliable solution to boost productivity and grow direct bookings, the hotel partnered with STAAH.

STAAH implemented its feature-rich product suite, including a channel manager and a booking engine. The solution automated distribution, saving the reservations team hours of work each week and expanding the hotel's online reach through STAAH's extensive OTA network. This resulted in improved operational efficiency and a measurable increase in revenue for Scott Hotel.

Scott Hotel