Case Study: Acappella Suite Hotel achieves 125% direct booking growth with STAAH

Acappella Suite Hotel, Malaysia achieves a major direct booking surge thanks to STAAH

The Acappella Suite Hotel in Malaysia experienced low direct bookings due to a dated booking engine with a poor user experience. Seeking to capitalize on the post-Covid surge in direct bookings and desiring more proactive local support, the hotel partnered with technology vendor STAAH, adopting their SwiftBook booking engine.

By implementing STAAH's SwiftBook for a seamless booking experience and the Get Google feature for increased rate visibility, the hotel achieved a significant uplift. Over a six-month period, Acappella Suite Hotel saw a 40% increase in total bookings and a 125% surge in direct bookings thanks to STAAH's solutions.

Acappella Suite Hotel