Case Study: Grand Kampar Hotel achieves 34% growth in online bookings and revenue with STAAH

34% Rise in Online Bookings & Revenue with STAAH for Grand Kampar Hotel

The Grand Kampar Hotel, a 160-room property in Malaysia, faced challenges with its time-consuming and error-prone manual booking process. This made real-time management of rates and availability across various online channels extremely difficult. To overcome this, the hotel turned to vendor STAAH for its cloud-based channel manager service.

By implementing STAAH's platform, the hotel automated its distribution, saving time and significantly reducing the risk of overbookings. The solution provided by STAAH enabled more efficient updates to rates and inventory, which improved the hotel's online visibility. This led to a measurable 34% increase in both online bookings and overall revenue for the property.

Grand Kampar Hotel

Vivien Kong

Front Office Manager