Case Study: Vivatel Kuala Lumpur achieves 23% more online revenue with STAAH

23% more online bookings for Vivatel Kuala Lumpur, Malaysia with STAAH

Vivatel Kuala Lumpur, a modern city hotel in Malaysia, sought to overcome challenges with manual revenue management tasks. Their key struggles included implementing varied pricing strategies, effortlessly expanding into new online sales channels, and creating personalized guest experiences. The hotel turned to STAAH for its channel manager and booking engine solutions based on a recommendation from other properties.

STAAH implemented its technology to automate the syncing of prices, availability, and reservations. This provided dynamic pricing and other revenue management configurations, removing manual work. The solution also included a booking engine integrated with social media to enhance marketing. As a result, Vivatel Kuala Lumpur saw a 23% increase in online revenue, with website bookings alone up by 8%. The STAAH platform provided efficient workflows and actionable insights for continued optimization.

Vivatel Kuala Lumpur