Case Study: Large Healthcare Institution achieves faster, GDPR-compliant donor approvals and secure data intake with SSH.COM

Secure Healthcare Data Intake & Access Data Access, Data Protection, and Secure Data Intake

Large Healthcare Institution in Europe engaged SSH.COM to modernize its donor program intake and approval workflow. The organization needed to improve customer experience, reduce costs and speed up data intake while remaining fully GDPR-compliant and protecting sensitive health data; the incumbent paper-based process slowed approvals and inconvenienced external licensed physicians who required remote, controlled access.

SSH.COM implemented a secure digital touchpoint and encrypted storage using the Deltagon Suite, combined with strict access management (two-factor authentication and medical-practitioner authentication cards) and a full audit trail so only need-to-know personnel can view or download records. The solution removed paper handling, accelerated intake and approval workflows, improved automation and customer experience, ensured GDPR-compliant protection of health data, and enabled secure remote approvals by external physicians.