Case Study: Industrial Crane Manufacturer secures remote port access with SSH.COM PrivX OT

Industrial Crane Manufacturer Secures and Simplifies On-site and Off-site Port Maintenance

The customer, an industrial crane manufacturer, faced significant cybersecurity challenges in managing remote access to its global port operations. Their existing setup lacked regional access controls, allowing technicians to access cranes anywhere in the world, and provided insufficient oversight and credential management. This created risks of operational disruption, espionage, and regulatory fines under the NIS2 Directive. To address this, they turned to SSH.COM for a solution.

SSH.COM implemented its PrivX OT solution to centralize and radically simplify access management. This provided just-in-time, role-based access, vaulted and rotated credentials, and created granular controls to ensure users could only access specific, necessary targets. The results included enhanced regional security, a full audit trail for all sessions, and a scalable, zero-trust framework that streamlined secure access for both employees and third-party technicians without major infrastructure changes.