Case Study: Large Hong Kong Government Department achieves streamlined access management and enhanced session monitoring with SSH.COM PrivX

Government Department Streamlines & Simplifies Access Management & Session Monitoring

Large Public Sector Organisation, a large department in the Hong Kong government, faced an insecure, costly password‑sharing model and labour‑intensive manual access workflows. They engaged SSH.COM and replaced legacy tooling (including an older CryptoAuditor deployment) with the PrivX privileged access management solution to simplify access for employees, third‑party partners and vendors while improving session monitoring and auditability.

SSH.COM implemented PrivX — an agentless, certificate‑based PAM that was fully integrated and operational within two weeks — eliminating password vaults, automating authentication, and consolidating access management and session recording across thousands of connections. The deployment cut manual administration and integration time, delivered full audit logs used for security, training and troubleshooting, introduced role‑based, time‑bounded access approvals, and provided native Putty/RDP and HTML5 plus cloud and microservices scalability for future growth.