Case Study: Global Industrial Equipment Manufacturer secures granular, auditable remote OT access with SSH.COM PrivX OT Edition

An Industrial Equipment Manufacturer Secures Remote Access to Target Devices with PrivX OT Edition

Global Industrial Equipment Manufacturer, a century‑old company with about 15,000 employees operating in roughly 50 countries and servicing over 30,000 OT devices, faced the challenge of providing secure, auditable remote access for maintenance across cloud, on‑prem and hybrid customer environments. Their VPN- and firewall‑based controls lacked the granularity, transparency and auditing needed, so they engaged SSH.COM and adopted PrivX OT Edition to meet usability, access management and compliance requirements.

SSH.COM’s PrivX OT Edition delivered a centrally managed solution with just‑in‑time/just‑enough access (JIT/JEA), MFA, RBAC, session recording and full audit trails, allowing engineers to securely access thousands of target devices without handling vaulted credentials. As a result, SSH.COM enabled the manufacturer to securely manage remote access to more than 30,000 devices across ~50 countries, reduce manual maintenance through automation, improve operational efficiency and gain the transparency required for compliance.