Case Study: Guernsey Water achieves streamlined asset management and informed investment decisions with SSG Insight’s Agility CMMS

Guernsey Water - Customer Case Study

Guernsey Water, part of the States of Guernsey Trading Assets, supplies drinking water and manages wastewater for the island. Facing fragmented systems, multiple devices and manual data entry that hampered reporting, asset oversight and contractor management, the team needed a single, accessible platform to improve data quality and support better investment decisions.

Using Agility CMMS for almost 10 years (moving to a hosted cloud version in 2020) and its mobile app, Guernsey Water centralized asset data, training records and integrations with other systems, opening access to staff and contractors and enabling SLA management. The result is faster, more reliable reporting, reduced duplication and input errors, lower training burden, greater operational control and improved value for money.

Guernsey Water

Dan Smith

Asset Intelligence and Inventory Lead