Case Study: Herrco Cosmetics achieves improved maintenance efficiency and reduced downtime with SSG Insight's Agility CMMS

Complex full-service, bespoke cosmetic manufacturer selects Agility in a move to Computerised Maintenance Management

Herrco Cosmetics is an award‑winning, full‑service bespoke manufacturer of organic-based beauty products that operates multiple nearby sites handling everything from formulation to packing and distribution. Reliant on Excel spreadsheets, printed checklists and siloed schedules across numerous machines and spare parts, the business needed a scalable computerized maintenance management system (CMMS) to support engineers, reduce downtime and standardize maintenance processes.

Herrco selected SSG Insight’s Agility CMMS and executed a focused 100‑day rollout, migrating asset and parts data, preventive and corrective maintenance schedules, documentation and KPIs, and integrating Agility with their purchasing system (WinMan). Implemented on schedule, the solution has improved production and warehousing performance, clarified maintenance workloads, tightened spare‑parts control, provided real‑time dashboards for decision‑making and established a future‑proof platform for ongoing continuous improvement.

Herrco

Alasdair Cockburn

Systems Development Director