Case Study: Castlefield Estates achieves 10% site cost savings, 50% travel time cut and 60% faster response with SSG Insight's AgilityMobile

AgilityMobile significantly improves the maintenance of Castlefield Estates, reducing site costs by 10% in year one

Castlefield Estates, a North West hospitality group managing boutique hotels, restaurants and wedding venues, struggled with a growing, paper-based maintenance process. Site teams submitted work requests via Excel and printed lists were distributed twice weekly, creating heavy administration, slow engineer response and high travel costs for an eight‑engineer maintenance team.

In December 2018 Castlefield implemented AgilityMobile as a hosted CMMS, giving field teams mobile work allocation, a triage helpdesk and a 500+ asset register. The change cut site costs by 10% in year one, reduced engineer travel time by 50%, delivered 60% faster response times, saved about 75 hours of administration in year one and made maintenance activity and spend far more transparent.

Castlefield Estates

Shane Fallon

Maintenance Manager