Case Study: a leading telecom company in North America shortens quoting by 90% with Sryas's CPQ platform

Leading telco shortened the quoting process by 90%

Sryas worked with a leading telecom company in North America that was struggling with a legacy quote management process. Generating a single pricing quote took more than 20 days, with disconnected systems, manual work, billing errors, and missed upsell and cross-sell opportunities hurting productivity and customer experience.

Sryas assessed the company’s Configure to Quote (CPQ) process and built a personalized platform instead of forcing an off-the-shelf tool that would add complexity. The new integrated CPQ solution streamlined quoting with ecommerce functionality and analytics, shortened the sales cycle by 90%, improved productivity, and was adopted by the sales team in less than two weeks.