Case Study: Easy Immigration achieves secure 24/7 multilingual customer support with Squaretalk

Borderless customer support Built on trust, transparency and personalization

Easy Immigration, a private consultancy assisting people with relocating to Canada, faced the challenge of finding a secure and regulation-compliant contact center platform. Their need for a system that could display Canadian caller IDs to international clients and integrate with their existing business tools, especially their CRM, was critical for their operations.

Squaretalk provided a solution that included its Caller-ID Matching feature, end-to-end encryption, and an integration with Pipeline CRM. This implementation resulted in a low cost per call, greater service mobility, and efficient CRM integration for Easy Immigration, allowing them to provide trusted, 24/7 global support.

Easy Immigration

Kyle Roberts

Chief Executive Officer