Case Study: South Staffordshire College achieves enterprise-class monitoring and faster root cause analysis with SquaredUp

South Staffordshire College gains 100% more visibility with SquaredUp

South Staffordshire College, a further education institution, was struggling with limited application performance monitoring and an inability to identify the root cause of IT issues. Their initial tools, PRTG and a failed implementation of SCOM, provided insufficient visibility and were overly complex. Director of IT Jason Whitaker sought an enterprise-class monitoring solution that was easy to use without requiring highly skilled engineers.

By implementing SquaredUp for SCOM, the college gained immediate and comprehensive visibility across its entire IT estate. The solution enabled Jason's team to quickly uncover root causes, such as resolving a four-month-long WiFi issue, and proactively prevent problems. SquaredUp’s dashboards and Open Access feature also improved visibility for the wider business, reducing support tickets. The college achieved 100% more visibility and now benefits from less unplanned downtime.

South Staffordshire College