Case Study: healthAlliance avoids unplanned outages with SquaredUp

healthAlliance avoids unplanned outages across 3,000 servers with SquaredUp

healthAlliance, a New Zealand-based provider of information systems platforms for healthcare institutions, faced a critical challenge with unplanned outages caused by a widespread memory leak. They needed better visibility into their large infrastructure of 3,000 servers to quickly identify the root cause of issues and ensure their critical clinical systems remained operational. They turned to the vendor SquaredUp and its Dashboard Server product for a solution.

Using SquaredUp's Total Dashboard Architecture feature, healthAlliance was able to generate drill-down dashboards to uncover the root cause in just a few clicks. The team could create these practical dashboards in minutes, allowing them to proactively locate all affected systems. As a result, they drastically reduced unplanned outages within weeks of implementation. SquaredUp was the only tool that enabled their support teams to successfully identify and resolve the problem, leading healthAlliance to upgrade their license from 20 to 50 users.

healthAlliance