Case Study: Volunteers of America North Louisiana enhances multi-department document management with Square 9 Softworks GlobalSearch

Volunteers of America North Louisiana captures 2,000 work orders in 7 months with Square 9 Softworks

Volunteers of America North Louisiana, a non-profit organization, faced challenges with a constrained and unreliable document management system that was difficult to use and had poor support. They needed a more robust and scalable solution that could serve multiple departments cost-effectively. They implemented Square 9's GlobalSearch to address these issues.

Square 9 provided a solution with GlobalSearch that was easy to implement and roll out across various departments. The results included the capture of approximately 2,000 maintenance work orders in seven months, enhanced inter-departmental communication, and real-time access to documented client needs, allowing the organization to respond rapidly to requests for services.

Volunteers of America North Louisiana