Case Study: Tri-State Wholesale Flooring boosts efficiency and saves storage space with Square 9 GlobalSearch

Tri-State Wholesale Flooring cuts document retrieval from 15 minutes to 30 seconds with Square 9

Tri-State Wholesale Flooring, a regional flooring distributor, faced significant challenges with inefficient paper document storage. Their physical files consumed valuable warehouse space and caused staff to waste considerable time retrieving documents for customer inquiries. To solve this, they partnered with vendor Square 9 Softworks and implemented its GlobalSearch enterprise content management software with KeyFree Indexing.

Square 9's solution digitally stored all documents, enabling immediate search and retrieval. This eliminated the need for physical storage boxes, freeing up warehouse space for revenue-generating products. The implementation drastically improved efficiency, reducing document search times from 15 minutes to mere seconds and cutting the number of staff needed for document management from four people to just one or two.

Tri-State Wholesale Flooring