Case Study: Towne Properties cuts process times in half with Square 9 Softworks

Towne Properties cuts process times by 50% with Square 9

Towne Properties, a large property management company, faced challenges with inefficient document management across its accounting, payroll, and operations departments. Manual processes caused delays, especially in accessing financial statements for meetings. The company turned to Square 9 Softworks, implementing its GlobalSearch and GlobalCapture products to simplify archival and retrieval.

The solution from Square 9 created searchable digital archives, first for bank statements and then for payroll and operational records. This cut process times in half for many tasks and enabled instant document access during client meetings, improving customer confidence. Towne Properties also highlighted Square 9's excellent support and ease of use, and successfully migrated to Square 9's cloud platform.

Towne Properties