Case Study: The Village for Families and Children achieves greater efficiency and secure records management with Square 9 Softworks GlobalSearch

The Village for Families and Children cuts paper intake by 75% with Square 9 Softworks

The Village for Families and Children, Inc., a non-profit behavioral health agency, faced challenges with inefficient paper-based records across multiple offices. They sought to consolidate their Records Department, streamline intake processes, and ensure regulatory compliance. To address this, they implemented the GlobalSearch document management solution from vendor Square 9 Softworks.

By deploying Square 9's GlobalSearch, The Village digitized client intake using barcode scanning, enabling enterprise-wide access to records. This solution resulted in a ten-fold increase in efficiency and a 75% reduction in paper filing. The agency saved the equivalent of one full-time employee's annual salary, repurposed office space for revenue-generating activities, and guaranteed compliance with regulations like HIPAA. Square 9's system proved cost-effective and easy to administer, quickly paying for itself.

The Village for Families and Children, Inc