Case Study: Surgical Care Specialists improves document access and efficiency with Square 9 Softworks GlobalSearch

Surgical Care Specialists saves 20 minutes a day with Square 9 Softworks

Surgical Care Specialists, a multi-specialty surgical practice in Pennsylvania, faced significant challenges with paper-based document storage and retrieval across its three locations. Manually searching for and physically transporting documents between offices hindered staff efficiency and patient service. To address this, they turned to vendor Square 9 Softworks and implemented its GlobalSearch document management software to digitize their processes and streamline collaboration.

The solution from Square 9 Softworks automated document retention and provided advanced, secure search capabilities across departments. The results were highly successful, leading to 100% paperless operations in Accounts Payable, Human Resources, and Legal. The practice achieved a measurable impact, saving staff up to 20 minutes per day in retrieval time and greatly improving overall organization and cross-location collaboration, allowing them to focus more on high-quality patient care.

Surgical Care Specialists