Case Study: St. Clair Region Conservation Authority streamlines document management and online payments with Square 9 Softworks

St. Clair Region Conservation Authority digitizes documents from 2018 onward and streamlines payments with Square 9

St. Clair Region Conservation Authority, an Ontario-based watershed management agency, faced an overwhelming challenge with a vast and growing archive of paper documents, particularly planning and regulations files that required indefinite storage. This led to costly offsite storage and inefficient administrative processes. To solve this, they implemented Square 9's GlobalSearch and GlobalCapture solutions to securely store documents and automate workflows.

The Square 9 solution provided an easy-to-use system for digital document management and introduced an automated payment process via GlobalCapture. This streamlined the authority's operations, eliminating the need to chase down payments and saving finance staff significant time on data entry. As a result, all documents from 2018 onward are now digitally stored, and the Square 9 implementation has been so successful that it has been enthusiastically shared with neighboring conservation authorities.

St. Clair Region Conservation Authority