Case Study: SEIU Local 6 achieves faster, compliant dues processing with Square 9 Softworks

Service Employees International Union, Local 6 saves 15 hours a month with Square 9 Softworks

Service Employees International Union, Local 6, faced a slow and error-prone manual process for handling thousands of multilingual, handwritten membership cards, which had to be retained for life for compliance. They turned to Square 9 Softworks and implemented its AI-powered capture and workflow platform, including GlobalCapture and GlobalSearch, to accurately extract data and digitally archive documents.

Square 9's solution automated the capture, classification, and archival of member cards, eliminating guesswork and manual data entry. As a result, SEIU Local 6 now saves at least 15 hours per month in staff time, reduced overtime, and effortlessly maintains compliance with secure digital storage. The Square 9 implementation was notably quick and easy, allowing the union to reallocate staff to higher-value tasks.

Service Employees International Union, Local 6