Case Study: Elder Care Alliance achieves centralized, streamlined contract management with Square 9 Softworks' GlobalSearch

Senior Living Centers Streamline Contract Management With GlobalSearch

Elder Care Alliance is an association of residential senior living communities across California that struggled to manage contracts handled by more than 50 employees. Contracts were often signed without proper screening, exceeded allowed terms, lacked lifecycle tracking, and were scattered across multiple shared drives and department folders—making retrieval time-consuming (sometimes up to an hour) and oversight difficult.

Square 9 Softworks implemented GlobalSearch® as a centralized contract repository with audit trails, permissions, automatic notifications, and training resources, enabling easier collaboration and single-document signoffs. Since deployment Elder Care Alliance has stored 115 contracts in GlobalSearch®, can export contract data to Excel for quick snapshots, access documents far more quickly, and use automated alerts to avoid missed cancellation windows—advancing its efficiency and paperless goals.

Elder Care Alliance

Kat Haas

Corporate Records Administrator