Case Study: Second Harvest Food Bank reduces invoice processing time with Square 9 GlobalSearch

Second Harvest Food Bank cuts document search time by 30% with Square 9

Second Harvest Food Bank, a non-profit organization working to solve hunger issues in Middle Tennessee, faced significant challenges managing its growing volume of paper documents. Relying on a physical filing system was time-consuming and inefficient. They sought a more accurate and agile document management solution, specifically to improve their accounts payable processes. They turned to Square 9 Softworks and its GlobalSearch enterprise content management software.

Square 9's solution transformed the food bank's operations by implementing electronic document management and customized approval workflows. This allowed for secure storage, quick search and retrieval, and remote approval of invoices. The results were substantial: time spent locating documents dropped by 30%, and the accounting department eliminated the need for two full-time positions. Square 9's GlobalSearch also provided better insight into spending, saving thousands of dollars on overcharges and late fees, while a 30% reduction in physical paperwork saved storage space and costs.

Second Harvest Food Bank